Telephone manners, friendliness & appearance of staff overall

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Appearance of reception area

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I feel I am a valued client of PKF FCS

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I have trust in PKF FCS

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PKF FCS staff is always helpful, easily accessible, well-trained and knowledgeable

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My enquiries are answered and properly explained to me

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I see PKF FCS as a top accounting firm in Namibia

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PKF FCS appears to be a very professional firm

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PKF FCS charges at competitive rates, and the fees I pay are value for money

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PKF FCS is concerned about maintaining confidentiality in all their dealings

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PKF FCS Company secretarial services are professional and efficient

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I generally get a response to my telephone and email queries within 24 hours

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The advice I receive is valuable to me

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My financial statements are properly explained to me, in a way that I understand the contents

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I have a good relationship with my PKF FCS contact person

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I receive the information / reports or other work from PKF FCS within a reasonable time

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The monthly processing and bookkeeping work is professionally handled by PKF FCS

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PKF FCS delivers a quality job

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How likely are you to continue dealing with us

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I would recommend the services of PKF FCS to friends and family

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